There are a few possible causes for your PlayStation 4 not connecting to the internet. One possibility is that your PS4 is not properly configured and is not able to connect to the internet. Another possibility is that your PS4 is experiencing an issue with its network connection. If you have any of the following symptoms, it may be worth checking if your PS4 is connected to the internet: - Your PS4 has been turned off or on by mistake

  • You have lost or forgotten your network password
  • You are using an old or unsupported network connection