If you’re unhappy with your purchase of a PlayStation 4 game, there are a few things you can do to get a refund. Here’s how:

  1. Contact Sony directly. If you bought the game through the PlayStation Store, you can contact Sony customer service by phone or online chat. If you bought the game from a retailer, such as GameStop or Best Buy, you’ll need to contact that store.
  2. Request a refund through the game’s publisher. Some games, such as Batman: Arkham Knight and Uncharted 4, come with in-game codes that allow you to request a refund from their publishers, such as Warner Bros. Interactive Entertainment and Naughty Dog respectively. Simply enter these codes into the PlayStation Store to initiate the process.
  3. Use an online dispute resolution service. If none of these options work for you, consider using an online dispute resolution service like DisputeAway or Resolution Centre to try and get your money back. These services will help mediate between you and the publisher or store so that they can resolve the issue for you quickly and easily. ..