If you’re having trouble getting Photoshop to work right, clearing its cache may help. Clearing the cache can fix problems with loading files, crashes, and other issues. Here’s how to do it:

  1. Open Photoshop and click on the “File” menu.
  2. Select “Preferences.”
  3. Click on the “Cache” tab.
  4. Clear all of the checkboxes by clicking on the “Clear All” button at the top of the window. ..